Senior Manager, Service Delivery Optimization, Finance & Supply Chain Services

Senior Manager, Service Delivery Optimization, Finance & Supply Chain Services

• Lead and manage multiple initiatives simultaneously, ensuring timely and successful delivery.
• Develop project plans, including scope, timelines, resources, and budgets.
• Monitor project progress and ensure adherence to project goals and objectives.
• Identify and mitigate project risks and issues.
• Collaborate with cross-functional teams and stakeholders to drive project success.

• Provide coordination and support to Vice President in the strategic initiatives.
• Assist in the development and execution of business strategies and plans.
• Conduct research and analysis to support decision-making processes.
• Prepare reports, presentations, and other communication materials.

• Support optimization of service relationships and service delivery satisfaction levels of regional stakeholders.
• Collaborate with key stakeholders to align project objectives and ensure their engagement and support.
• Effectively communicate project updates and progress to stakeholders.
• Drive region-specific process excellence improvement within guardrails set by global process.

• University degree, preferably in business administration, economic, finance, social science, or related subjects.
• Professional certification in project management i.e. PMP Certification or similar.

• Minimum 6-7 years of project management experience with 3-4 years supervisory (project lead) experience in an accounting or consulting firm.
• Strong entrepreneurial drive, leading teams to success.
• Profound knowledge of SAP and its processes as well as experience in implementation is of advantage.

• Strong skills in people management and development, effective communications and presentation, conflict management, and strategic thinking.
• Excellent knowledge of project management processes and methods.
• Functional knowledge in Finance or Supply Chain.
• Some knowledge of ERP systems implementation methodology and other processes that are relevant for project implementation are of advantage.
• Excellent skills in using Microsoft applications, i.e., Word, Excel, PowerPoint, Visio, Project.
• Fluent in spoken and written English.
• Proficiency in any other Asian language is of advantage.