IT & Software Administrator

IBRONX Corporation was founded in year 2005 with HQ based in Singapore. Our satellite sales office is located in Singapore, Thailand & China, whereas the manufacturing plant was set up in Malaysia. As a leading company in the automation industry, we specialize in Screw/Nut Tightening Products and Automation, Jig and Fixture Design, Fabrication, and Technical Support, Factory Assembly Automation Design & Fabrication. We offer comprehensive and customized automation machinery processes for leading manufacturers. In line with our current expansion plan, we welcome all talented candidates to join our team. We are committed to rewarding and developing our employees and will support you throughout your career with us.

Responsibilities:

1. Maintain server, upgrade, secure, system backups, and disaster recovery preparation.
2. Maintain and secure passwords, file system security, and data integrity.
3. Manage the entire purchase of inventory related to hardware, software, and other IT supplies.
4. Install and configure computer hardware, networks, operating systems, and applications (desktops and server).
5. Troubleshoot system and network problems and diagnose and solve hardware/software faults.
6. Provide telephone, e-mail, and remote support to all IT users, solving their problems and providing procedural documentation as required.
7. Set up new users’ accounts and profiles and deal with password issues.
8. Manage backups of all systems ensuring that they run successfully and manage the rotation of backups off-site for safe storage.
9. Maintain the inventory of hardware and software licenses and telephone contracts.
10. Perform hardware (Desktop/Laptop/Smart Devices), software, and network administration, setup, installation.
11. Monitor system and network performance and make recommendations to implement measures for improvements as needed.
12. Support the users with day-to-day operational and IT-related issues.
13. Monitor system and network security status and ensure compliance with IT security policy and standards.
14. Liaise with vendors in identifying, resolving, and escalating system and network problems and ensure the service commitments are met.
15. Maintain an up-to-date record of IT inventory that includes servers, network equipment, printers, etc., and maintain full documentation of all systems and networks.
16. Schedule, coordinate, and ensure daily, weekly, and monthly IT operation, administration, and security tasks are carried out in accordance with the planned schedule.
17. Ad-hoc assignments as and when required by management.

Requirements:

1. Diploma/Bachelor Degree in Computer Science / IT or its equivalent.
2. Knowledge of Microsoft Office, Computer and Laptop Assembly, Network Infrastructure, Switches, Wireless environment, NAS Cloud Storage, Smart Devices, etc., will be an advantage.
3. Able to work with minimum supervision.
4. Junior Associates with at least 1 year experience in related fields are encouraged to apply.