Mixologist - Raffles

Company Description #BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job Description Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto. Key Roles And Responsibilities

1. Create new ideas of beverage concepts under the leadership of head mixologist
2. Ensure smooth running bar operation with high level of skilled in creating alcoholic and non-alcoholic beverages to all guests
3. Follow beverage training program for each concept
4. Administer purchasing and receiving alcoholic and non-alcoholic beverages
5. Exceed guest satisfaction by knowing preferences and update profiles
6. Maintain detailed knowledge of the restaurant menu & daily specials at all times
7. To be familiar with the beverage service including glasses used and appropriates garnishes
8. Following up financial, LQA, TrustYou and Forbes targets on a daily basis
9. Anticipate and service of guests requirements at all times
10. Keep ahead of industry trends, create and implement new revolutionary standards
11. Following up daily financial targets of area/division
12. Use opening and closing checklist to ensure smooth opening and closing of the venue
13. Serve and clear food and beverage items in an unobtrusive and professional manner
14. Present menus in a proactive manner
15. To feel empowered and accountable within the work place
16. Keep manager on duty updated of any guest feedback so they can update the Glitch Report
17. Maintains the HACCP & FIFO standards as required by the regional governing body
18. Follow Hotel Evacuation Policy in case of an Emergency
19. Attend all necessary briefings and training sessions as instructed by the Manager
20. Handle financial procedures according to guidelines set by the finance department
21. Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
22. Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
23. All issues and negative guest feedbacks needs to be properly reported on glitch system
24. Follow care program at all times, and report issues through the system to maintenance
25. Ensure all hotel property and facilities are maintained in optimal working order
26. Assist with collecting information for the monthly P&L review
27. Records and reports Glitch incidents with integrity and transparency
28. He/she is responsible in linking all facets of service, cuisine and entertainment
29. In charge of training, grooming.
30. All hotel standards to be exceeded at all times

1. Motivator & Proactive
2. Team player
3. Positive attitude and well-spoken
4. People person
5. Result driven
6. Open-minded
7. Display initiative
8. Organized
9. Commitment to professional values
10. Thinking out of the box