Receptionist
Full time
at Parisima Talent
in
UAE
Posted on January 13, 2025
Job details
- Greet members and guests with a smile, provide accurate information on club policies, membership, and events.
- Maintain professional appearance, conduct, and hygiene, ensuring staff adhere to the same standards.
- Familiarize and address members by name, enhancing personalized service.
- Handle guest appointments, direct visitors, and manage messages for management efficiently.
- Maintain sufficient supplies at the reception, including brochures and membership forms.
- Address and report guest complaints courteously, escalating to supervisors when necessary.
- Manage reservations and cancellations, ensuring callers are informed of policies and details.
- Maintain cleanliness and order in the reception area, liaising with housekeeping as needed.
- Collect payments when Accounts is unavailable and ensure accurate record-keeping.
- Support co-receptionists, handle lost-and-found items, and follow up on borrowed items.
- Strong interpersonal skills, professional appearance, and excellent verbal communication abilities.
- Ability to multitask, maintain records, and handle reception supplies effectively.
- Friendly demeanor with a focus on guest satisfaction and addressing complaints diplomatically.
- Familiarity with club policies, procedures, and day-to-day activities to provide accurate information.
- Basic computer literacy for managing reservations, payments, and logs.
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