Senior Consultant (Business Analyst and Service Designer)

Senior Consultant (Business Analyst and Service Designer) Recruiter: RSM Australia Location: Canberra, Australian Capital Territory, Australia Job no: 494505 Work type: Full time Categories: Consulting OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values - integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone. Position Summary: As a Business Analyst, you will be working with clients as part of a broader project team to support the design and delivery of systems. Utilising principles of design thinking, you will work to deliver tailored products and services to meet the client's broader goals. Key Responsibilities:

• Work with business SMEs, IT, and project teams to analyse business requirements to understand business needs
• Facilitate workshops with stakeholders to elicit requirements and document functional and non-functional requirements
• Apply Service Design principles to ensure the development of user-friendly solutions
• Support the functioning of an Agile delivery team to ensure processes and methods match business needs
• Develop process maps with as-is and to-be process analysis
• Support project team across a range of ad hoc tasks

Education Requirements: Essential:

• Bachelor's degree (Accounting or Information Technology)

Desirable:

• Business Analysis Agile certification (AgileBA, BABOK Agile or other)

Demonstrated Experience & Attributes: Essential:

• 3 plus years in a similar role
• NV1 Security Clearance or ability to secure clearance
• Knowledge and understanding of SDLC and other Agile principles
• Strong stakeholder engagement skills
• Understanding of Service Design principles

Desirable:

• Proficiency in MS Suite, particularly Visio
• Consulting experience within federal government is a major advantage

Life at RSM: RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allows us to offer a personal service to all our clients regardless of where they are! Working for RSM entitles everyone to a wide range of leading health, wellness, financial, and lifestyle benefits. How to apply: Please click on the "apply" button and complete our online application form. Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance. Advertised: 26 Sep 2024 AUS Eastern Standard Time Applications close: #J-18808-Ljbffr