Operations Support Manager
Job details
Job Category : Food & Beverage, Operations Management, Procurement As a leading provider of catering and facilities management services, Cater Care prides itself on delivering exceptional quality and value to our clients across various industries. If you are passionate about customer service, operational management, and possess strong leadership skills, then this opportunity in the Procurement department could be the perfect fit for you. Job Description Responsibilities :
- Manage a small customer service team providing an escalation point for any supplier related issues
- Manage the fresh services portal, creating relevant reports to operations
- Lead operations WIPS with suppliers
- Plan and prepare for upcoming peak events
- Assist with tender support and lead procurement mobilisation for new sites / clients
- Support operation entities and category managers with onboarding of new suppliers
- Drive efficiency and seek continuous improvement opportunities through creative thinking
- Strong operational management background, within F&B highly regarded
- Outstanding communication skills, both written and verbal
- Ability to train, develop and upskill team in relationship and resolution management
- Business acumen, commercially minded, financial management skills
- Procurement knowledge or experience an advantage with key influencing skills
- Flexibility and resourcefulness
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