Cashier

Job title : Cashier

• We are currently seeking a friendly, efficient, and detail-oriented Cashier to join our team. As a Cashier, you will play an important role in providing exceptional service and ensuring a seamless check-out experience for our guests. If you are passionate about customer service and enjoy working in a beautiful, resort setting, we encourage you to apply!

• Accurately process guest payments for resort services, including room stays, dining, spa services, excursions, and retail purchases.
• Handle cash, credit/debit card payments, and other forms of payment efficiently.
• Provide guests with receipts, process refunds, and manage guest account charges.

• Greet guests warmly and assist with their payment inquiries.
• Address any concerns or issues regarding billing, transactions, or charges.
• Provide recommendations for resort services or amenities based on guest needs and preferences.

• Maintain accurate records of guest transactions, ensuring all charges are properly logged into the system.
• Review guest folios to ensure all charges are correctly applied, and resolve any discrepancies.
• Assist guests with checking out by explaining charges and offering assistance with additional services.

• Work closely with other resort departments such as the front desk, restaurant, spa, and housekeeping to ensure smooth communication and accurate billing.
• Assist with tracking payments for special packages, promotions, or group reservations.

• High school diploma or equivalent required.
• Previous cashier, retail, or hospitality experience is preferred, but not required.
• Experience in a resort or hotel setting is a plus.

• Excellent customer service and communication skills.
• Strong attention to detail with the ability to handle multiple tasks at once.
• Proficiency with point-of-sale (POS) systems and basic math for accurate cash handling.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Comfortable handling cash and performing financial transactions.

• Friendly, approachable, and guest-oriented attitude.
• Ability to maintain a calm and positive demeanor in busy or challenging situations.
• Strong work ethic and reliable team player.

• Opportunities for career growth and advancement within the resort.