Workday HCM Specialist
Job details
Manager HR Systems, Workday Configuration (UK Shift)
Human Resources Hybrid Remote, Mumbai, India
Description
Manager, HR Systems (Workday Configuration & Implementation) - UK Shift
Total Rewards and HR Systems Department
Multiple Locations
Position Purpose and Objectives
The Total Rewards and HRIS Centre of Excellence is focused on bringing efficiency and value to the business through improving global HR operations, analytics, reporting, and rewards structures.
As part of a growing, global team supporting company’s HR Information System (Workday) for over 11,000 staff members in over 11 locations globally, the HR Systems Specialist will be responsible for supporting the maintenance and implementation of company’s HRIS internally at the company.
The HR Systems Specialist provides Workday product and implementation subject matter expertise to business stakeholders and leaders, collaborating across functional areas in various time zones, as required. This role will work with key stakeholders to understand their business requirements and help analyze, configure, test, and deploy the Workday solution. They are also responsible for ensuring data integrity, supporting system releases and enhancements, recommending and configuring HRIS solutions, maintaining system security, building and delivering user training, maintaining process documentation, and report writing.
The HR Systems Specialist will support company’s planned 2024 implementation of the Talent Optimization and Advanced Compensation modules in Workday.
Essential Job Functions
Configure and test Workday configurations including core HCM, security, business processes, time tracking, absence management, and any future delivered modules
Collaborate with internal teams to drive requirements gathering, design, build, testing, and deployment of Workday functionality of both new and existing modules
Educate, train, and provide ongoing feedback to various users including HR on data integrity, accurate use of the system; orienting new hires to the system; ad-hoc training as system improvements are implemented
Partnering with the HR teams, drive continuous improvements of the HRIS, identify strategies and risks, and propose recommendations to meet functional requirements
Responsible for ongoing support, maintenance, and updates to Workday releases
Provide ongoing education to stakeholders on enhancement opportunities and process improvements to new and existing functionality
Contributes to an excellent HR service experience to employee and managers with respect to their interactions with Workday
Create, maintain, and recommend reports for key user groups including HR and Finance and other areas as needed
Develop and maintain process and system documentation
Configure and maintain Workday system security and access control
Audit and quality control; perform regular data audits to ensure data is aligned to global standards and practices
Troubleshoot system or reporting issues that HR teams or management may encounter
Knowledge, Skills and Abilities Required
A bachelor’s degree and minimum 5 years of experience implementing/supporting Workday is required
Previous consulting experience as an internal consultant or with a consulting company
Workday Pro Certification is preferred but not essential
Workday experience required in one or more of the functional areas including HCM, Time Tracking, Absence Management, Talent Optimization, Advanced Compensation, Security, and Report Writing and Calculated Fields
Customer service oriented with a demonstrated desire to exceed expectations and deliver a solid experience
Experience handling employee data discretely and professionally
Strong analytical, prioritization, problem-solving, project management, and planning skills
Proficiency in Microsoft Excel; Google Suite (Gmail, Docs, Sheets) experience is preferred
Strong interpersonal, written, and verbal communication skills; experience presenting to wide range of audiences, both technical and non-technical
Strong understanding of HR operations and processes and how HR technology can be leveraged
Ability to work independently, think creatively and critically, and take initiative
Ability to priorities and manage multiple priorities at one time and switch priorities quickly as needed
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