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Home Saudi Arabia Patient Services Technician II

Patient Services Technician II

Full time at Saudi Petroleum Services Polytechnic in Saudi Arabia
Posted on January 12, 2025

Job details

Key Accountabilities & Responsibilities:

  • Ensure that the appropriate documentation relating to patient identification is available and submitted and that Consents to Treatment forms are completed and signed.
  • Elicit information from patients and their relatives in a courteous manner, providing guidance and assistance as appropriate.
  • Maintain highest levels of confidentiality and instill the need for confidentiality in subordinates.
  • Ensure that all activities are carried out in compliance with KAAUH regulations and guidelines.
  • Schedule patients’ appointments for treatment in Outpatient Clinics using the computerized system and activate patient’s visit in HIS.
  • Perform duties in relation to the Patient Information Centre by providing advice, guidance, and direction to patients and relatives; dealing with telephone enquiries concerning patient location, admission scheduling, and waiting list status in compliance with rules on confidentiality.
  • Maintain Inpatient Computer System in a timely manner by inputting patient data and checking daily census reports.
  • Ensure through actions, either directly or indirectly, that superior quality of medical treatment, compassion, and understanding is given to every patient served at the Hospital.
  • Respect patients and their families to promote a patient-centered care culture.
  • Participate in and support quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
  • Perform other job-related duties as assigned.
Minimum or Required:
  • Two and a half years Diploma in Healthcare Administration or Health Administration or Hospital Administration or a related field.
  • SCHS Registration/License.
  • 2 Years of Experience.
Preferred:
  • Three years Diploma in Healthcare Administration or Health Administration or Hospital Administration or a related field.
  • SCHS Registration/License.
  • No Experience Required.
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