Head Waiter

Are you ready to take the lead in an exciting dining atmosphere? We're looking for a Head Waiter to join our vibrant team at Mama Shelter Dubai! If you have a passion for hospitality and love creating unforgettable experiences, this is your chance! THE MISSION

• Lead the Team : Oversee and coordinate the wait staff to ensure seamless service from start to finish. Your leadership will inspire excellence!
• Deliver Stellar Service : Ensure every guest receives top-notch service, making them feel special and valued throughout their dining experience!
• Menu Maestro : Share your knowledge of the menu and drink offerings, making recommendations that delight our guests and enhance their experience!
• Problem Solver Extraordinaire : Address any guest concerns or requests with a smile, turning challenges into opportunities for creating memorable moments!
• Training & Mentoring : Support and train junior staff, helping them develop their skills and ensuring the entire team works harmoniously!
• Maintain a Fun Atmosphere : Keep the energy high and the vibes positive, making our restaurant a lively and inviting space!

• You're the pro in tough situations : Always one step ahead, you stay calm and make the right call when things get tricky.
• You're as real as it gets : Integrity and professionalism are your middle names, and you always keep it 100% honest.
• Transparency is your thing : Your motives, methods, and goals are clear as day. No smoke and mirrors here!
• You own your oops moments : Mistakes happen; you own them, learn from them, and help the team avoid them next time.
• Business with a heart : You believe in doing things right with honesty and fairness. No shortcuts.
• You keep secrets safe : Confidentiality is your superpower. Sensitive info stays in the vault.

• You always follow through : When you commit, you deliver. Every time.
• Team player (and solo star) : Whether you're working with the squad or flying solo, you nail it.
• Your vibe is positive & approachable : You've got that energy that lifts the room for both your colleagues and guests.
• You know your people : You take the time to get to know your teammates and our guests. Relationships matter.
• You’ve got everyone's back : We're all in this together, one big family making magic happen.