Senior Account Manager (Airline Catering)
Full time
at En Route International
in
United Kingdom
Posted on January 11, 2025
Job details
Location: Windsor, UK Salary: Up to £65,000 per annum Job Type: fulltime, permanent Benefits
- Up to 15% bonus
- Private Medical Cover
- Life Cover
- Income Protection
- Critical Illness Cover
- Pension
- Social Events
- Holiday- 25 days per year plus your Birthday and Bank Holidays
- Gym Membership – 50% off at Snap Fitness, Windsor
- Hybrid working (2 days WFH)
- Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU to impact the departmental P&L significantly.
- Expand market share, achieve, and surpass sales & gross margin objectives.
- Lead negotiations and strategy with key prospective accounts, making critical decisions.
- Conduct quarterly meetings with key prospects and customers to review performance and strategize.
- Cultivate and manage commercial relationships for En Route in the region.
- Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers up to the main board level.
- Understand customer business development plans and align En Route's support to enable their success.
- Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
- Generate market activity reports, analyse trends, and present findings to the senior team as needed.
- Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
- Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
- Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
- Contribute to business development initiatives in the region, including tender processes (RFQ/RFP, etc.).
- Ensure adherence to approved business case and pricing models as per company standards.
- Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
- Inspire and motivate the local team to enhance performance and meet customer expectations.
- Serve as a role model for the team, offering coaching and support to the operational team as needed.
- Provide monthly reports to the senior management team.
- Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
- Establish measurable goals for short- and long-term sales and overall growth aligned with En Route's vision and targets, regularly evaluating performance against set standards to drive profitable growth.
- Educated to University Degree level or equivalent business experience
- Experience partnering with a Key Account customers
- Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management or business development
- Proven sales ability and customer account development
- Strong commercial awareness required
- Understanding of the Airline Industry
- Experience in regional catering/food/logistics markets
- Highly numerate (to interpret and produce financial plans, account profit, margins, etc.)
- Good data and business analysis and reporting skills
- PC literate including Excel, Word, PowerPoint, etc.
- Able to construct and deliver influential commercial selling presentations
- Superior negotiation skills
- Native speaker level English (spoken/written), plus one European language
- Must have the right to live and work in the UK
- Geographic Responsibility: Europe
- Type of Employment: Full time
- Travel Required, primarily within Continental Europe, willing to travel at short notice
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