Executive (Programme & Services)

Responsibilities: Mans 24-hr emergency helpline on rotation basis Provides one-to-one first-level counselling service for distressed residents Organizes and conducts support groups for residents Liaises and follow-ups with Unit Leaders to render emotional help and support to residents Manages and documents all client profiles and casework Coordinates counselling referral program (i.e. second-level counselling support) with external specialized counselling centres / psychiatric hospitals Plans and conducts in-house mental & emotional development training / workshops to residents and staff Trains Unit Leaders on skills and techniques to identify and spot distressed residents Liaises and coordinates with VWO/NGO on external counselling training for residents and staff Participates in counselling supervision program to ensure continuous improvement in value of counselling service delivery to our residents Plans, coordinates and executes all social and sporting events for Keppel Housing residents and staff Liaises with external parties / agencies (e.g. KRC, MOM, SPF) on event planning and execution Performs any other job specified by Department Head Requirements: Degree in any disciplines and/or Professional Diploma (Degree in Psychology/Social Work or equivalent) At least 1 year of relevant experience in a fast-paced environment, preferably in MNCS Must have sound foundation in Counseling/Social Work Additional experience in Events Management is preferred Fluency in Tamil (to communicate with the residents) preferred Possess good interpersonal, communication and presentation skills #J-18808-Ljbffr