Business Specialist
Job details
Job Summary Performing end-to-end transactional activities Invoice Processing/Payments/Procurement, improve process reliability and service level, increase overall quality and automation and capture value on the key focus areas Essential Functions Perform transactional activities like invoice booking, payments, Tax related, GRIR, filing, conversion of PR to PO’s etc Follow the up-to-date operational procedures and adhere to the standardized process landscape. Timely identify potential issues and make appropriate escalations. Conduct timely communication upon the inquiries from internal/external “customers”/concerned groups to ensure operational transparency. Participate in the implementation of quality / continuous improvement projects and be active in driving daily “huddle” meetings. Support and initiate process improvement initiatives and related projects, be proactive and creative on contributing ideas for service improvement. Operational compliance on all regulatory, internal/external guidelines and support on audit activities Meet the aligned SLA/KPIs/measurement for transactional activities. Job Code – Insert applicable information Ensure all the up-to-date operational procedures are maintained, documented and executed. Communicate proactively and independently and cooperate with stakeholders for continual process improvement. Maintain positive work relationship with members of other teams to whom information is provided to or gathered from. Assist in establishing and maintaining strong, collaborative relationships and ensure “customer” satisfaction. Interface with other Shared Services Center teams to ensure compliance with cross-team responsibilities. Understand and apply process, policies, procedures and internal control standards. Other additional duties as assigned QUALIFICATIONS: Education and Experience Bachelor graduate and/or certificate of completion of job-related courses. (Commerce/Finance preferred). 5+ years of related experience, preferred in SSC/GBS/BPO environment. Excel and other MS office applications English (C1 level) written and verbal communication including ability to interact with all levels throughout the organization WHY AVIENT: At Avient, we strive for a culture of trust and engagement. Our associates are leading company initiatives such as Lead by Women, HYPE (Harnessing Young Professionals), Pride at Avient and Embrace to advance diversity in professional and personal development. We also provide our associates with robust development programs such as Avient Academy, Lean Six Sigma, and various leadership workshops to allow for career growth in a variety of ways. With workplace flexibility, health and wellness programs, and paid time off for community service, we are committed to building upon our positive momentum. At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions in hiring, promotion, development, compensation and advancement are based upon non-discriminatory factors such as, for example, qualifications, abilities, experience, and performance
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