Samsung Electronics Perú | E-Commerce Business Analyst (2 years Contract)

E-Commerce Business Analyst (2 years Contract) Apply remote type Hybrid locations Mapletree Business City, Singapore, Singapore time type Full time posted on Posted Yesterday time left to apply End Date: February 28, 2025 (30+ days left to apply) job requisition id R98768 Position Summary The e-Commerce Business Analyst will be responsible for managing report creation and data extraction processes. The candidate will design efficient Excel workbooks and dashboards to analyse data, track performance, and identify business opportunities. Likewise, this role involves working with cross-functional teams to obtain and verify data and develop reports to meet business requirements. Familiarity with data analysis tools (e.g., SQL, R, Python) is a plus, but is not required. Role and Responsibilities Business Analysis: Conduct in-depth analysis of e-commerce metrics and KPIs to identify trends, opportunities, and areas for improvement. Collaborate with cross-functional teams to understand business requirements and translate them into actionable insights. Analyze customer feedback and reviews to identify pain points and areas for improvement. Analyze customer behavior and preferences to inform ecommerce strategy. Data Analysis and Operations: Extract, clean, and transform large datasets from various data sources to gain valuable insights. Develop solutions to resolve issues from data ambiguity and incomplete information. Utilize Excel to create regularly updated reports and dashboards that communicate complex findings to stakeholders. Perform statistical analysis and predictive modelling to identify opportunities and forecast sales. Identify inefficiencies in the analysis and data extraction processes and propose solutions to streamline operations and reduce costs. Develop and implement process improvement initiatives, including workflow optimization, automation, and standardization. Skills and Qualifications Degree in Business Administration, Economics, Finance, Computer Science, or a related field. 1-2 years of experience in business analysis, preferably in an e-commerce or retail setting. Experience working with large datasets in Excel and ability to use advanced functions such as index-match and string information manipulation. Willing to work in a fast-paced environment. Be comfortable receiving data/information in different languages and be able to use translation apps as necessary. Good attention to detail. Proficiency in data analysis tools (e.g., SQL, Python, R) and/or data visualization tools (e.g., Tableau, Power BI) are a plus, but not required. Familiarity with ecommerce performance metrics (e.g., NPS, conversion rates, traffic) is also a plus, but not required. About Us Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at #J-18808-Ljbffr