Business Analyst (Technical Writer)

Key Responsibilities Create, organise and maintain functional and technical documentation for the platform, including architectural, functional flows, data flows, data/entity, micro services, etc. Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion. Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences. Ensure consistency, accuracy, and completeness of documentation. Create and maintain templates and documentation standards to ensure consistency across projects and teams. Conduct regular reviews and updates of documentation based on changes. Work with cross-functional teams to ensure that all documentation aligns with the platform documentation. Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation. What We Are Looking For Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field. At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation. Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies. Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences. Experience with documentation tools such as Confluence, Jira, Excel or similar platforms. Knowledge of software systems, APIs, databases, and enterprise architectures. Strong organizational and communication skills, with a keen attention to detail. Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines. #J-18808-Ljbffr