Job details
Apt Resources is seeking a dynamic and experienced Arabic-speaking female Director of Banquets for our client, a renowned 5-star hotel chain in Qatar. This position is responsible for overseeing and optimizing banquet operations, ensuring exceptional guest satisfaction, fostering staff development, and maintaining operational excellence. We are looking for a strong leader with a passion for delivering top-tier service and driving continuous improvement.Responsibilities:Lead, manage, and supervise the banquet department, ensuring high standards of service and efficiency.Oversee the planning and execution of all banquet events, from small meetings to large conferences and social events.Ensure seamless communication and coordination between all departments (kitchen, service, housekeeping, etc.) for banquet operations.Train, mentor, and develop the banquet team to deliver outstanding customer service and foster a positive work environment.Monitor and control banquet costs and budgets, ensuring profitability while maintaining quality standards.Ensure all health and safety regulations are followed, including food safety and cleanliness standards.Handle guest complaints and feedback professionally, ensuring high levels of guest satisfaction.Collaborate with other departments to ensure smooth operations and the successful execution of events.Stay updated on industry trends and best practices to continuously enhance banquet offerings and services.
#J-18808-Ljbffr Event Management
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