Service Engineer - Team Leader
Job details
Company Description With a proud history dating back 135 years, the Bosch Group now employs roughly 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 92% held by a charitable trust. Bosch is a rather special company. Our Bosch Australia Manufacturing Solutions (BAMS) department is a leader in design and development of special purpose equipment and machinery. We combine a passion for solving complex engineering challenges with unmatched expertise in supporting the manufacture of a wide and diverse industry base with our purpose-built machines. We are passionate as we strive for success within our experienced and highly skilled team. Job Description We are currently offering an opportunity for a highly motivated and highly experienced individual to join us as a ServiceEngineer-Team Leader.This is an ongoing full-time opportunity based at our Head Office in Clayton and may involve occasional international, interstate and regional travel Position responsibilities will include:
- Operating as Team Leader for a team of Service Engineers and Technicians for delivering warranty, service, spare parts, and solutions
- Assisting with capacity planning, performance management and professional development of service team
- Ensure technical expertise in section is developed/adjusted to meet future business requirements
- Providingwarranty services inAustralia for former Power Tec andSolar products.
- Managing service requirements for BAMS warranty, services & spare parts
- Assisting with quotation of spare parts, service, hotline and small projects.
- A degree in Engineering or equivalent technical field
- Technically experiencedin special purpose machinery design and build.
- Demonstrated SAP and basic project management experience is desirable.
- Capable of presenting sales awareness, production/ Service support experience is desirable
- Desirable to have quality system and production process awareness
- Good communication skills and ability to work well both in a team and independently
- Must be customer focused.
- Must have a valid Australian driving license.
- Proficient in MS Office suite.
- The ability to work flexibly
- Training and development programs to help you reach your full potential
- 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
- Superannuation on unpaid Parental Leave
- The option to purchase additional annual leave
- A wide range of Health and Wellbeing programs
- Support and counselling services with work or personal matters through our Employee Assistance Program
- Up to 50 weeks Income Protection for permanent employees
- Diverse and exciting career opportunities, both local and international
- Discounts on Bosch products and as well as products from affiliated brands
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