Job details
- Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
- Communicate sales plans and targets to the Universe team, monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed
- Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient manner
- Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness
- Support the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
- Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
- Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
- Handle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager
- Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy
- Bachelor's Degree
- Active participation in at least one sporting activity and good knowledge of sporting products as well as of sporting events
- Proficiency in MS Office
- Fluency in English
- Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
- Teamwork: level 3
- Customer Focus: level 2
- Driving and Achieving results: level 1
- Planning and Organizing: level 2
- Self-Development: level 3
- Change and Adaptability: level 2
- Initiative: level 3
- Retail
- Corporate Planning
- Consulting
- M&A
- Universe Specialist
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