Student Discipline & Appeals Officer
Full time
at Curtin University of Technology
in
Australia
Posted on January 10, 2025
Job details
- Full time, fixed term contract until March 2026
- Based on our vibrant, Curtin Bentley Campus Job Reference: 823723 Office of Academic Registrar The Office of the Academic Registrar at Curtin University supports and facilitates the University’s governance functions, regarding both internal and external reporting requirements. The Academic Registrar's role spans both the academic and administrative processes whose duties and powers are set out in the University's statutes. Your new role We have an exciting full time, 12 month opportunity available for an outstanding administrator with experience in a university environment, to join the team and manage, advise and assist stakeholders in regards to student conduct (general), student appeals and complaints. Responsibilities will include:
- Managing and/or investigating cases relating to student conduct (general), appeals and complaints.
- Administration of processes, appeals and complaints in relation to student conduct (general).
- Providing advice and assistance to university staff and external stakeholders regarding student appeals and disciplinary matters.
- Investigating and preparing the University’s response to appeals and complaints made by students to external statutory bodies.
- Compliance with government legislation in relation to appeals, complaints management and university administration for domestic and international students.
- Responsible for the student conduct database and related systems.
- Delivering training material to university staff in relation to student conduct (general) processes and associated systems.
- Chairing the Student Progress Appeals Committee to consider course termination appeals in accordance with University procedure, and provide executive support to Student Discipline Panels and Boards.
- Preparing reports on student conduct.
- Completion of a relevant degree with considerable relevant experience or an equivalent combination of relevant experience and/or education/training.
- Demonstrated high level organisational skills including the ability to prioritise, coordinate projects and meet deadlines.
- Demonstrated high level analytical, negotiation and mediation skills and the ability to resolve complex issues.
- Demonstrated ability to read and interpret legislation and policies and advise accordingly.
- Demonstrated ability to maintain confidentiality.
- Demonstrated high level interpersonal, written and oral communication skills.
- Demonstrated ability to effectively work independently and within a team environment.
- Demonstrated proficient computer skills in a variety of applications and experience in using customised case management system.
- Previous experience in a tertiary environment, particularly in a student service environment (desirable).
- Global Excellence : Curtin University proudly stands among the top one percent of global universities according to the ARWU 2023 rankings.
- Adaptable Work Environment : Embrace flexibility with a role based at our Bentley campus.
- Rewards Beyond Salary : Enjoy the perks of a generous superannuation contribution (17%) and customisable salary packaging benefits through Paywise.
- Time Well-Spent : Experience the added value of 17.5% Leave Loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (20 days), Personal Leave (14 days), Curtin University Leave (2 days), Study Leave, and Community Service Leave. Plus, access to Long Service Leave after 7 years of continuous service (65 days/13-week entitlement for full-time staff).
- Recognition for Prior Service : Curtin recognises prior service for long service leave purposes. New Curtin employees may be eligible if they have worked for an Australian University, public service or other recognised institution.
- Health and Wellness : Our on-campus Medical Centre prioritises Curtin staff and students. Join Curtin's Healthy Lifestyle Program, with up to 2 hours per week of paid time off to engage in University-approved healthy lifestyle activities.
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