Front Office Manager

Novotel Queenstown Lakeside is looking for a  FRONT OFFICE MANAGER   to ensure smooth and successful operation of the Front Desk. This will involve managing the day to day Front Office related activities for the hotel including training new team members and being the point person for the front office team. WHAT YOULL DO   Oversee daily front office operations with a focus on guest satisfaction   Lead train and motivate the front office team to deliver exceptional service   Collaborate with other departments to ensure seamless operations   Monitor VIP/special guests and their requests to ensure loyalty is maintained Qualifications :  Experience in a Front Office leadership  capacity or within a Hospitality environment            advantageous   Extremely coachable and open to feedback   Passionate about hospitality and motivated to drive your career forward   Willing to work varied hours including mornings afternoons and weekends   Strong leadership and communication skills   Proven problem solving skills and a proactive approach to challenges Remote Work : No Employment Type : Fulltime