Implementation Consultant (clients onboarding)

Implementation Consultant (clients onboarding) (32103) Kuala Lumpur, Malaysia

Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Established in 1999 and rated as a ‘Star Performer’ by Everest Group, Links is recognised as Asia’s leading HR service provider delivering 100% in-country services across multiple countries. We offer a broad range of services, including retained and contingent recruitment, payroll, and visa processing, designed to cover all aspects of human resources processes, enabling teams to focus on higher value, strategic activities. Links International specializes in helping organisations across the Asia-Pacific region identify and tackle complex human resources challenges. Due to rapid growth and subsequent expansion, we are looking for Implementation Consultants to help drive Links International to become the HR Outsourcing Partner of choice in Asia Pacific. Highlights

• Regional payroll implementation, time management implementation, and payroll outsourcing clients onboarding
• MNC environment, harmony culture, flexible hours, hybrid work from home
• Competitive remuneration package, health benefits, and other benefits

Key Responsibilities:

• Responsible for regional HR projects including payroll implementation, time management implementation, and clients onboarding
• Engage with clients to understand their business processes, requirements, and challenges, providing expert guidance on best practices for implementation analysis.
• Manage and oversee various phases of payroll/time management projects such as requirements review, design, development, delivery, testing, change requests, and release go-live
• Collaborate with multi-country teams for high-level design reviews to ensure alignment with regional HR standards and best practices
• Prepare detailed project documentation, including project plans, user manuals, and training materials for future reference
• Develop and deliver comprehensive training programs for clients and HR users.
• Identify project delivery opportunities and mitigate risks with detailed project planning of various phases and releases
• Manage project risks and issues, providing timely progress reports and communication
• Ensure milestones are well defined and monitored; ensure alignment between technical and payroll teams and budgets
• Manage internal and external stakeholders and relationships in a multi-cultural environment

Requirements:

• Solid working experience in regional project management , including planning of resources, timelines, and tasks
• At least 3 years of experience in payroll outsourcing project implementation or clients onboarding
• Experience in time management projects will be advantageous
• Sound knowledge of APAC payroll requirements and familiarity with HRIS such as Workday, SuccessFactors, Unit4, etc.
• Excellent communication and influencing skills, able to manage stakeholders independently
• Multi-tasking skills in a fast-paced environment and take ownership of end-to-end problem resolutions
• Fluent in spoken English; foreign language skills will be advantageous

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