Data Center Operations Technician Trainee - Expression of Interest

Data Center Operations Technician Trainee - Expression of Interest

Job ID: 2861143 | Amazon Data Services Malaysia Sdn. Bhd. Amazon Web Services (AWS) is seeking a Data Center Operations trainee as part of our Work Based Learning Program (WBLP). Trainees will participate in our 12-month work and training program. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region. Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled. This position requires candidates to be a self-starter, highly motivated individual who can adhere to processes and be able to perform repetitive tasks with no deviation and demonstrate continuously consistent results. Team members need strong communication and collaboration skills because they will be collaborating not only with their own team but also with other teams. You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams.

Key job responsibilities

1. Perform routine activities on hardware, operating systems including installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices (e.g. racks, servers, networking devices, hardware components, cables, etc.)
2. Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
3. Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare
4. Follow well-defined information security policies and physical safety practices
5. Work within a ticket-based environment and work on systematic problem resolution
6. Movement of equipment with assisted lifting machinery.
7. Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.

BASIC QUALIFICATIONS

• Basic knowledge of System hardware and Network devices • Good written & verbal communication and a team player

PREFERRED QUALIFICATIONS

• Diploma/Technical certifications in Information Technology, Computer Engineering, Computer Science or related disciplines • Familiarity with server hardware troubleshooting, network protocols and Linux operating system • Knowledge about Data Center operations: Inventory Management, Hot/Cold Aisles, Security • Data Center environment safety and security awareness Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age. #J-18808-Ljbffr