Sales Administrator
Job details
Sales Administrator – International Dental Equipment Manufacturer Are you a proactive problem-solver with exceptional organizational skills and a customer-focused mindset? Do you thrive in a fast-paced environment where you can make a real impact? Our client is an international manufacturer of premium dental equipment. With a strong reputation for innovation and quality, they are dedicated to providing cutting-edge solutions and exceptional service to dental professionals worldwide. Due to continued growth and success, they are now seeking a confident and enthusiastic Sales Administrator to join their UK team in Crawley. The Role This is a pivotal role supporting sales operations and ensuring a seamless experience for clients and colleagues. Responsibilities include:
- Order Processing: Managing incoming orders and coordinating with the warehouse for timely fulfillment.
- Customer Financial Support: Sending payment reminders, providing financial details, and handling account queries.
- Communication: Liaising with customers, territory managers, and internal departments to ensure efficient operations.
- Problem-Solving: Addressing challenges proactively to maintain smooth workflows and customer satisfaction.
- Stock and Returns Management: Handling consignment stock, returns (exchanges/credits), and coordinating stock replenishment with headquarters.
- Record-Keeping and Reporting: Maintaining accurate records, generating invoices, credit notes, and customer statements.
- Confidence, capability, and a sales-oriented mindset with a strong customer focus.
- Proactive and independent, with the ability to take initiative and work without constant supervision.
- Excellent organizational skills and attention to detail.
- Quick to learn and adapt to new systems and processes.
- A minimum of 2 years’ experience in a similar role; familiarity with Navision or ERP software is advantageous (training can be provided).
- Proficiency in MS Office (Word, Excel, Outlook).
- Competitive salary of approximately £28,000 per year.
- Potential annual bonus (not guaranteed).
- 20 days of annual leave plus company pension.
- Full-time role, based in the Crawley office (no remote work).
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