Business Analyst

Performance Analysis:

• Analyze the medical team’s performance data, identify trends, and generate actionable insights.
• Leverage advanced data analytics tools to process large datasets, extract insights, and share findings with the Head of Medical Operations and Training.
• Continuously monitor performance metrics and recommend strategies for improvement.

• Lead product management efforts for internal medical team portals, ensuring user needs are met.
• Develop detailed Product Requirement Documents (PRDs) for new features and enhancements.
• Collaborate with technical and product teams to design, test, and implement portal improvements Take end-to-end ownership of feature development projects to address medical team needs effectively

• Serve as the liaison between internal medical teams and external vendors for software and telecom services.
• Collaborate with tech and marketing teams to resolve system glitches and order processing queries
• Engage with stakeholders to address medical team issues and foster seamless communication.

• Lead the preparation of monthly performance reports for the medical team
• Design intuitive report formats, define key performance metrics, and track progress against targets

• Prepare comprehensive monthly update presentations using inputs from diverse stakeholders. Arrange and coordinate meetings with higher management, ensuring timely execution.

• Identify opportunities to optimize team performance and operational efficiency.
• Analyze costs and margins to develop improvement strategies in collaboration with the Head of Training and Operations.
• Design and implement roadmaps for achieving performance targets