Remote Customer Support Tech

Job Overview: We are seeking a friendly and proactive individual who enjoys engaging with people and resolving their issues effectively. This role involves fostering positive relationships with customers and ensuring they have an exceptional experience. Key Responsibilities:

• Respond to customer inquiries through phone, email, and chat channels.
• Provide accurate and helpful information about products, pricing, and availability.
• Collaborate with internal teams to address customer needs and resolve issues efficiently.

• 1-3 years of experience in customer service or a related role.
• Strong communication skills, including excellent phone etiquette and proficiency in verbal and written communication.
• Proven ability to multitask, stay organized, and manage priorities in a dynamic environment.
• Basic understanding of cryptocurrencies (comprehensive training will be provided).