Sr. Specialist - Projects & Performance
Job details
Bachelor of Business Administration(Management) Nationality Any Nationality Vacancy 1 Vacancy Job Description Role Summary We are looking for a highly motivated and agile Business Performance Sr. Specialist to join our team. The successful candidate shall be a rockstar in terms of analyzing complex data, uncovering strategic insights, devising relevant processes and solutions, and developing world-class presentations for peers as well as senior leadership. This role will report into the Sr. Manager of Performance and Special Projects, and will involve coordinating with multiple business functions, working with financial, operational, and commercial data in order to assist the team and senior stakeholders to make highly informed decisions. In addition, this role will heavily interface with cross-functional and regional teams to ensure successful execution of projects, through data-driven decision-making, to improve profitability, streamline operations and enhance the customer and partner experiences. What’s on Your Plate?
- Analyze data from various sources to identify trends, patterns, and insights related to business performance. Use statistical techniques and predictive modeling to develop strategic insights and recommendations.
- Monitor key performance indicators (KPIs) and develop recommendations to improve business performance. Develop dashboards and reports to monitor KPIs, identify trends and areas for improvement, and develop recommendations to achieve business goals.
- Develop, manage & monitor project scope, timelines and objectives; coordinate internal resources for successful execution & effectively communicate expectations across functions and to all relevant stakeholders.
- Analyze market trends, competitive landscapes, and customer insights to identify opportunities and develop tactics to optimize product offerings.
- Conduct ad hoc analyses to support business decisions and provide analytical support for special projects as required.
- Analyze and measure the growth of our subscription business, with a particular focus on financial performance/ P&L. Utilize data analytics and customer insights to enhance our product & increase retention rates. Work with other functions to develop forecasts for customer acquisition, churn, contribution, and profitability.
- Prepare and deliver clear and concise presentations, reports, and dashboards for senior management. Develop visually appealing and easy-to-understand presentations to communicate complex information.
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