Assistant Store Manager

We are excited to announce multiple opportunities for passionate and outgoing Assistant Store Managers to join our team in the following locations: Christchurch CBD , Nelson , Wellington , and Queenstown. If you're an enthusiastic leader who loves fashion, excels in customer service, and thrives in a dynamic retail environment, this is your chance to step up and shine! At each of our beautiful stores, you’ll have the chance to lead, inspire, and make a lasting impact. We’re looking for individuals who are ready to drive operational excellence, deliver phenomenal customer service, and foster a positive, fun team culture. ABOUT YOU:

• Proven experience leading a team in a customer-centric environment.
• A genuine passion for providing exceptional customer service and the ability to connect with customers on a personal level.
• Strong leadership skills, dedicated to creating a productive and enjoyable team environment.
• The ability to inspire, motivate, and develop your team to be their best.
• A results-driven mindset with a focus on driving sales and achieving outstanding performance.
• Experience in staff training and motivation, especially in sales and customer service.
• A creative problem-solver with excellent organizational skills and a strong work ethic.
• A dynamic attitude and a love for challenges.
• A genuine interest in fashion, with a dedication to helping others feel confident.

ABOUT US: Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered. We have sustainability at the forefront of our minds as we continue our journey to always be better for our planet. For example, we’re proud to say we have no plastic wrapping on any of our own brand fashion garments when they are delivered to our warehouse. We value making a difference through our Flo Gives Back projects that have a real and lasting impact, supporting local and international charities. We are committed to providing a memorable and personalized experience for our customers, which is reflected in our culture and values, and we're seeking individuals who share our passion for delivering above and beyond customer service. We pride ourselves on being flexible and supportive, offering great staff benefits and above-market pay. You’ll play an integral part in our exciting journey as we continue to grow. With us, there's no limit to how far you can soar! OUR PERKS:

• Above market rate, paid hourly for all the awesome work you will do.
• Being part of a friendly, down-to-earth, and supportive team of people who embody our core values and vision.
• Generous staff discounts and achievable super sale bonuses.
• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.
• Ongoing training to ensure you are always up to speed and empowered to be your best self.
• New Zealand-based head office team, who are hands-on and show in-store presence to support you.
• Development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.
• Access to free and confidential EAP services.
• Opportunity to wear our beautiful Flo & Frankie brands every day!

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