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Home Online Customer Service Manager

Customer Service Manager

Full time at Croftin International LLP in Online
Posted on January 8, 2025

Job details

Location : Remote Industry : E-commerce Salary : 25-30K per month About Us: We’re looking for a proactive and multitalented individual to manage customer service through calls and emails. The person should be very fluent in english and communication and should have experience working for a UK company. Key Responsibilities: • Handle customer service via calls, emails, and live chat to ensure a seamless customer experience. • Manage order fulfilment & inventory. • Collaborate on marketing strategies to boost sales. • Coordinate with the e-commerce team to recommend on-page theme updates on Shopify. Preferred Qualifications: • Background in customer service is essential.

  • Experience in working for a UK based company
  • Proficiency in English with excellent communication skills.
• Experience in project management, sales, or marketing is a plus. • Familiarity with e-commerce platforms, especially Shopify. • Ability to multitask and work collaboratively with diverse teams. Why Join Us?• Work remotely in a flexible and supportive environment. • Gain diverse experience in a growing in e-commerce business.
  • • Opportunities for skill development.

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