Housekeeping - Assistant Manager

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist. Job Description

• Manage all Housekeeping requirements and related activities of the Hotel.
• Implement, lead and encourage robust and positive interaction with all departments i.e. Front Office, Engineering, Food & Beverage teams and all third party suppliers/partners to meet and exceed guest and employee satisfaction at all times.
• Being entrepreneurial and thinking beyond the boundaries is expected and not requested.
• Provide service that is sincere, warm and enthusiastic, ensuring total guest satisfaction.
• Take the time to become familiar with all guests and employees and ensure you and the Housekeeping team are committed to service excellence at all times.
• Lead and encourage an ‘eye for detail’ and promote through mentoring and coaching the same quality within the Housekeeping team.
• Housekeeping is your business, ‘treat it as such’ by remaining an entrepreneurial and commercially minded leader without compromising the MH&R strategic objectives.

Qualifications

• Experience in a supervisory role in hotels with acceptable years of experience.
• Applicable professional qualification, such as Microsoft, PMS.
• Extensive experience with HK Standard operation.
• Exceptional organizational and time management skills.
• Strong problem-solving skills.
• Excellent interpersonal and communication skills.

Additional Information We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #J-18808-Ljbffr