Telecom Senior Technician

Full time at K20s - Kinetic Technologies Private Limited in Qatar

Posted on January 8, 2025

Job details

Overview The Telecom Senior Technician plays a pivotal role in the installation, maintenance, and troubleshooting of telecommunications systems and equipment. This position is crucial for ensuring the reliability and efficiency of communication networks that serve both enterprise clients and internal operations. The Senior Technician is expected to work closely with engineers and project managers to enhance network performance and deliver excellent service to clients. With extensive knowledge of telecommunications technologies, the Senior Technician must stay updated on industry standards and practices. Furthermore, this role involves mentoring junior technicians, providing them with guidance and support to foster a skilled team capable of addressing diverse technical challenges. Overall, the Telecom Senior Technician not only directly impacts the organization's operational capabilities but also helps in achieving customer satisfaction and loyalty through effective service delivery. Key Responsibilities

Install, maintain, and repair telecommunications systems and equipment.
Conduct routine inspections and preventive maintenance of networks.
Diagnose and resolve hardware and software issues in telecom systems.
Collaborate with project managers to ensure timely project delivery.
Configure networking equipment including routers, switches, and firewalls.
Ensure compliance with safety standards and regulations in all tasks.
Train and mentor junior technicians in technical procedures and customer service.
Document installation, maintenance, and repair activities accurately.
Respond to customer inquiries and provide technical support as needed.
Perform system upgrades and installations based on industry best practices.
Test and analyze telecommunications equipment for optimal performance.
Maintain inventory of tools and equipment used in installation and repair.
Participate in the evaluation and implementation of new technologies.
Communicate effectively with clients to understand and solve their needs.
Prepare reports on service status and equipment conditions for management.

Required Qualifications

Associate degree in Telecommunications or related field; Bachelor's preferred.
Minimum of 5 years of experience in telecommunications or network systems.
Proficient in troubleshooting and repairing telecommunications equipment.
Strong understanding of fiber optic systems and installation techniques.
Knowledge of IP networking principles and protocols.
Professional certification in telecom or networking (e.g., CCNA, CompTIA).
Experience with digital and analog systems.
Ability to read and interpret technical drawings and schematics.
Familiarity with telecommunications regulations and standards.
Proficient in the use of diagnostic tools and software.
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Ability to work independently as well as in a team-oriented environment.
Willingness to work flexible hours, including evenings and weekends.
Valid driver's license and ability to travel to various job sites.

Skills : team mentoring, equipment testing, customer service, time-management, fiber optic systems, system maintenance, network configuration, communication skills, telecommunications, diagnostic tools, communication, IP networking principles, telecom, repairing telecommunications equipment, fiber optics, project management, technical documentation, troubleshooting, safety compliance. #J-18808-Ljbffr

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Telecom Senior Technician

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Hiring company

K20s - Kinetic Technologies Private Limited

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