Home Saudi Arabia Customer Service Management Specialist

Home Saudi Arabia Customer Service Management Specialist

Customer Service Management Specialist

Full time at General Electric in Saudi Arabia
Posted on January 8, 2025

Job details

Job Summary

Position for the Saudi operations has become available. Start your career with Baker Hughes a GE company, a leader in the Oilfield Services industry.

Essential Responsibilities

  • Receives, reviews, and enters customer orders for key accounts.
  • Writes procedures and assists in establishment of department policies.
  • Participates in training of customer service personnel.
  • Handles multiple product line(s) with multiple entity support.
  • May provide direction to or lead to less experienced customer service reps.
  • Handles special projects, as assigned.
  • Update SAP.
  • Update, Receive, review, and enter daily cost sheet for key accounts.
  • Revenue reconcile between departments.
  • Follow-up on billing and collection for key accounts.
  • Participates in training of customer service personnel.
  • Handles special projects, as assigned.

Qualifications/Requirements

  • High School Diploma or equivalent.
  • 10+ years of experience.
  • Industry experience preferred.

Desired Characteristics

  • Ability to resolve complex problems with minimal assistance/supervision.
  • Proficient in order entry software.
  • Thorough knowledge of principles, concepts, theories and practices of field.
  • Excellent communication and interpersonal skills.

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