Home Saudi Arabia Customer Success Manager, Microsoft - Logicom Distribution - Riyadh, Saudi Arabia - 5-10 years [...]

Home Saudi Arabia Customer Success Manager, Microsoft - Logicom Distribution - Riyadh, Saudi Arabia - 5-10 years [...]

Customer Success Manager, Microsoft - Logicom Distribution - Riyadh, Saudi Arabia - 5-10 years [...]

Full time at a Laimoon Verified Company in Saudi Arabia
Posted on January 8, 2025

Job details

This job is for a dedicated Customer Success Manager (CSM), to be responsible for driving adoption of Microsoft technologies, identify growth opportunities to expand Microsoft's footprint while demonstrating the value and benefit of these results to Logicom's Partner and/or their customers. Key to success are the cross-functional relationships that the person will develop and maintain within the Microsoft Team, the partners and various other stakeholders.Duties & ResponsibilitiesOwning the complete partner lifecycle of onboarding, adoption, expansion and renewal.Striving to continually drive faster "time to value" and improving overall experience for our 2T partners and their customers.Understanding and having the ability to translate technical challenges and requirements.Understanding customer's objectives and how they translate to outcomes.Delivering Customer Success plans and Business Outcomes to partners based on agreed KPIs.Ensuring proper delivery, onboarding and adoption of products and services, conducting ongoing operational reviews.Driving revenue growth through adoption and identify opportunities for upsell and cross sell.Meeting with Partners to strengthen relationships, conducting gap analysis, reporting on software usage and leading value driven discussions.Partnering with customers to advise on best practices of MS practice build and outcomes.Skills & QualificationsCollege or University degree in Computer Science, Business, Marketing, Public Relations & Communications or related field is desirable.A minimum of 5 years' experience in consultative customer facing role, ideally with a System Integrator, Tech or SaaS based company.Previous experience in a customer, services partner or vendor is desirable.Familiar with Microsoft IT solution offerings (desirable).Strategic thinker, account management, and strong commitment to customer success.Proven Team player and willingness to work closely with cross-functional partners.Fluent in English (Written/ Verbal), Arabic is a plus.RemunerationAn attractive remuneration package will be offered to the successful candidate according to qualifications and experience.Logicom is committed to providing equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy's requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.Country: Saudi ArabiaCompany: Logicom DistributionSeniority: 5-10 years experienceDate: 30/09/2024ApplyFirst Name *Last Name *Email *CV/Resume *By pressing the Personal Data Protection Consent button below you are providing to Logicom your express consent to the effect that your personal data will be processed by Logicom exclusively for the purposes of this recruitment exercise. Your personal data will be retained by Logicom for the period of six (6) calendar months after the submission of your CV.

#J-18808-Ljbffr Project & Process Management

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Looking for Ways to improve your career?

Increase your chances with
Courses in Customer , Success

See All Courses

Similiar Jobs that might interest you

... of Offshore Marine vessels/Drilling Rigs as a barge supervisor ... as a Captain or senior officer on offshore drilling rigs ...

Saudi Arabia - Dammam 10 days ago

Apply on Jobsite

... SAUDI ARAMCO EXPERIENCE ESSENTIAL** The ... years' operational experience in land/offshore drilling operations with Minimum ...

Saudi Arabia - Dammam 10 days ago

Apply on Jobsite

... one our client based in Saudi Arabia. Below are the openings - 1 ...

Saudi Arabia 10 days ago

Apply on Jobsite

Job Title:- NDE Quality Inspector Location:- KSA - Dammam Role Summary:- Monitor manufacturing operations and ensure ...

Saudi Arabia 10 days ago

Apply on Jobsite

... -functional teams on inland or offshore rigs to add value to ...

Saudi Arabia 10 days ago

Apply on Jobsite

... SAUDI ARAMCO EXPERIENCE ESSENTIAL** The ... years' operational experience in land/offshore drilling operations with Minimum ...

Saudi Arabia - Dammam 10 days ago

Apply on Jobsite

CHIEF MATE - OFFSHORE SAUDI ARABIA

 Team Recruitment Ltd

... and assist the Captain with reports. Additional Responsibilities ... of experience in offshore drilling operations or ...

Saudi Arabia - Dammam 10 days ago

Apply on Jobsite

Job Title: Helper Location: SPC Dammam - KSA Role Summary: The Helper is responsible of maintaining proper oil and ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Leading Saudi Arabian Drilling Contractor looking to ... Well Control certification. **MUST HAVE SAUDI WORK EXPERIENCE**

Saudi Arabia - Dammam 10 days ago

Apply on Jobsite

... OFS company in Saudi Arabia. Job Title:  MPD Location: Saudi Arabia Job Requirements- Having ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Engineering Center in Dhahran, Saudi Arabia. Our organization also ... s largest onshore and offshore oil fields. The ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Engineering Center in Dhahran, Saudi Arabia. Our organization also ... s largest onshore and offshore oil fields. The ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Engineering Center in Dhahran, Saudi Arabia. Our organization also ... s largest onshore and offshore oil fields. Key ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Engineering Center in Dhahran, Saudi Arabia. Our organization also ... s largest onshore and offshore oil fields. Key ...

Saudi Arabia 10 days ago

Apply on Jobsite

... Distribution Electrical Technicians" Job Location: Saudi Arabia Should have Experience in Electrical ...

Saudi Arabia 10 days ago

Apply on Jobsite

... . •Experience with the Kingdom of Saudi Arabia procurement law . •Direct experience of ...

Saudi Arabia 10 days ago

Apply on Jobsite

Project Manager

 Saudi Aramco

... in the Kingdom of Saudi Arabia, and with offices around ... greater alignment within the Saudi Aramco Group organization ...

Saudi Arabia 10 days ago

Apply on Jobsite

... in the Kingdom of Saudi Arabia, and with offices around ... greater alignment within the Saudi Aramco Group organization ...

Saudi Arabia 10 days ago

Apply on Jobsite

Project Manager

 Saudi Aramco (ASC)

... in the Kingdom of Saudi Arabia, and with offices around ... greater alignment within the Saudi Aramco Group organization ...

Saudi Arabia 10 days ago

Apply on Jobsite
See All Customer Jobs
Jobs
Courses
Saudi Arabia
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback