Head of Modern Workplace (Endpoints and Secure Access)
Job details
Job Title : Head of Modern Workplace (Endpoints and Secure Access) Location : Hybrid / remote (2 or 3 days in the office with occasional travel between their London HQ and Norwich offices) Salary : Between £100 - £145k (depending on location / experience level) Summary: This is a great opportunity to join a leading insurance firm headquartered in London. The opportunity has arisen for a Head of Modern Workplace (Endpoints and Secure Access) to join their team reporting directly into the Director of Service Operations and heading up their modern workplace strategies. About the role: This is a pivotal role where you will own, end-to-end, the business’s Windows, Mac, Mobile, Meeting Room and Virtual platforms and services, ensuring all their 30,000 colleagues have performant and secure devices and virtual environments with access to the applications they need to do their best work. There are a mix of business and 3rd party colleagues using these services both onshore, in our offices and offshore, covering back office and front-line use cases. Their customer facing contact centres being any area of particular focus. Key responsibilities:
- Design and ownership of the technical roadmap for the area; ensures alignment with the company strategy and enterprise architecture roadmaps, putting colleague experience, risk and efficiency at the core
- Effective resource management to maintain skills and capabilities to deliver the roadmap and operate 24x7 services
- Effective supplier management to maximise service performance and ensure the right technology choices are made
- Risk and control overview, and assessment decisions and management where risk / control owner / nominee
- Must have hands on experience engineering and supporting physical and virtual estates and delivering relevant transformation in a large enterprise
- Must have deep and broad technical, commercial and delivery experience in the areas of scope
- Ability to manage a high workload effectively
- Understanding of relevant industry trends and benchmarks, in particular Modern Workplace in Financial Services or other highly secure industries
- Good understanding of risk and control environment, and management of risk – experience of Financial Services would be beneficial
- Competitive salary (depending on location, skills, experience, and qualifications)
- Bonuses – 25% of annual salary Actual amount depends on your performance
- Generous pension scheme - Company contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
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