Associate Engineer

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, and Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV, and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and empower every generation to live, work, and play in new ways! Make an Impact by: Performing 24x7 shift duty monitoring the health of the Singtel consumer services (mobile, broadband, voice, data, and T.V.) and the submarine cable systems. Coordinating planned activities (change requests and maintenances) and overseeing that they are carried out in accordance with the Change Management Process. In accordance with the incident management framework, when an incident happens, convening the pre-determined stakeholders ASAP to work on the resolution and facilitating alignment on communications to the customer and the management team. Preparing per-cycle shift reports encompassing change activities summary and incident summary. Being involved in ad-hoc projects on innovation and automation to improve the efficiency of the NOC operations. Skills for Success: Diploma in Telecommunication/Computer Science Engineering or Electrical/Electronics & Communications Engineering, Electronics, or Info-Comm Technology. 2 years relevant experience working in telecommunications or multimedia engineering would be an advantage. Knowledge of mobile 4G/5G and IoT technologies, virtualization using VMware, NFVi, SDI, Cloud Technologies, ITIL v4 methodology, and process automation. Customer-oriented, and capable of collaborating and working well with others. Good report writing skills, conversant in the use of Microsoft Word, Excel, and PowerPoint. Your Career Growth Starts Here. Apply Now! We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated. #J-18808-Ljbffr