Job details
Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. An ideal candidate should have previous experience in same or similar position in a luxury working environment.
Responsibilities:
- Ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa & wellness department as required:
- Spa Treatment Rooms
- Spa Reception
- Spa Retail
- Spa Pantry
- Consultation Lounge
- Spa Thermal & Changing Facilities
- Tea Lounges
- Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
- Will be expected to assist and perform various demonstrations and events.
- Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day.
- Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager.
- Perform all treatments to the highest standards on guests whilst maintaining the guest’s comfort at all times.
- Be on time for appointments and thoroughly review appointments before and after completing each treatment.
- Have the ability to courteously interact and answer all spa and hotel related questions with guests.
- Attend daily and monthly meetings when necessary.
- Be on time to attend training that has been scheduled by Spa Treatments Manager.
- Perform all assigned spa therapist tasks.
- Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager.
- Maintain inventory of supplies for the operations of the treatment rooms.
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