Telemarketing Executive (Female)
Full time
at Dar Al Wudouh Opticals
in
Online
Posted on January 6, 2025
Job details
Job Details
Here’s how the job details align with your profile.Pay
Up to AED3,000 a monthJob Type
Full-timeLocation
Home Based (Remote)Full Job Description
About Us: Dar Al Wudouh Opticals is a leading provider of optical services, dedicated to delivering exceptional eye-care solutions to our clients. We offer complimentary eye checkups, high-quality eyewear, and expert services across various locations. Join us in our mission to enhance vision and customer experience through personalized service. Job Overview: We are looking for a motivated and customer-focused Telemarketing Executive to join our team. The ideal candidate will have strong communication skills, a passion for customer service, and a proactive approach to handling customer inquiries and booking appointments. This role is ideal for someone who thrives in a fast-paced, target-driven environment. Key Responsibilities:- Make outbound calls to potential and existing customers to introduce our eye-care services and promotions.
- Schedule appointments for eye exams and follow-up consultations.
- Provide accurate information about our products and services to assist customers with their inquiries.
- Maintain a database of customer contacts and track interactions in CRM.
- Achieve set targets for calls and appointments.
- Handle customer feedback and resolve complaints in a professional manner.
- Work closely with the sales and marketing team to coordinate campaigns and promotional offers.
- Previous experience in telemarketing, customer service, or a related field preferred.
- Excellent verbal communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in handling emails and queries.
- Ability to handle rejections and remain positive under pressure.
- Proficiency in using CRM software and basic computer applications.
- Fluent in English; other languages will be a plus.
- Available for immediate joining.
- Competitive salary and commission structure.
- Comprehensive training and ongoing support.
- Opportunities for career growth and development.
- A positive and collaborative work environment.
- Do you have your own visa / sponsored visa? (Required)
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