Customer Care & Social Media Manager
Job details
Customer Care & Social Media Manager Tianshi International Pakistan Co. (Pvt) Ltd, Pakistan Bachelors/Master degree in Journalism, Mass communication Receive, scrutinize and resolve the complaints in an authorized and timely fashionStreamlining the market operations to ensure the smooth and compliant functioningCoordination with market leaders to acquire relevant informationMonitoring the operations of all branch offices to ensure proper customer service and steady functioningUtilizing social media marketing tools to create and maintain the company's brandResearching social media trends and informing management of changes relevant to the company's marketing activitiesSetting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of sharesWriting and publishing online articlesManaging YouTube and fan page accountsIncreasing followers through multimedia events
#J-18808-Ljbffr Marketing & Media
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