Home Online Junior Systems Implementation Consultant

Home Online Junior Systems Implementation Consultant

Junior Systems Implementation Consultant

Full time at CRMCrew in Online
Posted on January 5, 2025

Job details

About Us We are CRMCrew, a tech consultancy specialising in helping service-based businesses streamline their sales, project management, resource allocation, and invoicing through digital transformation, primarily using monday.com. Our goal is to significantly improve operational efficiency and drive higher net margins for our clients by leveraging automation, integrations, and tailored workflows. As a customer-focused consultancy, we prioritise the entire client experience, ensuring that every project delivers measurable results and a strong return on investment (ROI). Your Responsibilities Requirements Gathering

  • Assist Senior Consultants in client meetings to understand business challenges, goals, and workflows, with a focus on how monday.com can drive efficiencies.
  • Support the identification of key pain points and inefficiencies in client workflows.
  • Help translate business challenges into tailored technical solutions within monday.com under guidance.
Requirements Documentation
  • Assist in documenting all client requirements clearly within the context of monday.com’s functionality.
  • Contribute to the development of system plans outlining monday.com architecture, workflows, and data points.
Basic monday.com Setup
  • Configure essential elements in monday.com, such as boards, fields, and automations.
  • Validate setups through testing and client feedback under supervision.
Task Delegation and Development Support
  • Work with Senior Consultants to prepare detailed technical handovers for the development team.
  • Support communication of business requirements for monday.com-related customisations.
Client Liaison and Communication
  • Assist in managing day-to-day communication with clients for updates and smaller tasks.
  • Provide regular progress updates and gather feedback from clients as required.
Client Relationship Management
  • Help build and maintain strong client relationships through responsive support and task delivery.
  • Contribute to identifying opportunities for additional support or future engagements.
Project Management Support
  • Support the Senior Consultant in tracking project progress and highlighting risks or delays.
  • Ensure assigned tasks are completed on time and meet quality expectations.
Technical Knowledge and Adaptability
  • Develop working knowledge of key platforms like monday.com, Mailchimp, and Zapier.
  • Stay updated on new technologies and features within monday.com.
Day-to-Day Responsibilities
  • Participate in daily 9 am huddles to discuss ongoing tasks and priorities.
  • Allocate time to ensure monday.com setups and updates are progressing smoothly.
  • Attend client meetings with Senior Consultants to provide support and document requirements.
Benefits
  • CRMCrew is a fully remote company, offering you the flexibility to work from anywhere, supporting a great work-life balance.
  • Access to professional development opportunities, including certifications in monday.com and related tools.
  • A collaborative team environment with support and mentorship from senior team members.
Requirements
  • 1–2 years of experience in a professional or technical role (preferred but not required).
  • Strong problem-solving and organisational skills.
  • Excellent verbal and written communication.
  • A proactive mindset and willingness to learn.
Location: Remote Reports To: Senior Consultant Salary: £28,000.00 - £32,000.00

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