Urgent! Deskside/Desktop Support Engineer ( Software/ Hardware )
Job details
Responsibilities: Provide technical assistance and support for incoming queries and issues related to desktop support, mobile device management, and video conferencing. Install and configure new IT equipment, perform PC Refresh, deploy new hire installs of equipment, PC moves, retirement, and pickup of devices set for retirement. Wipe drives with proper chain of custody and inventory management. Resolve incidents and upgrade different types of software and hardware. Installation of new hardware for customers, such as new monitors, docking stations, or keyboards. Accurately record, update, and document requests using the IT service desk system. Maintain professionalism when resolving service delivery and client issues in a timely manner. Determine the best solution based on the issue and details provided by customers. Identify and escalate business and technical challenges as appropriate and in a timely manner. Requirements: Minimum Diploma or Degree in Computer Science/Information Technology, or a related field. At least 1 year of deskside/desktop support experience. Able to start within short notice. HOW TO APPLY: Interested applicants, please click on “ Apply Now ” and provide the below details in your resume: Last drawn salary Expected salary Notice period Reason for leaving We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Hooi Wai Man (Samantha) EA Personnel Reg No: R21100062#J-18808-Ljbffr
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