Application Support Engineer
Job details
About us Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization. We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications. Responsibilities Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance. Hands-on work on technical issue troubleshooting and ensure application functionality. Participate in the planning and execution of application upgrades and enhancements. Monitor system performance, track incidents, and proactively address potential issues. Ensure compliance with regulatory and security requirements for banking application. Continuously work towards making improvements in the release process. Provide regular reports on application support metrics and key performance indicators (KPIs). Support project team on DEV, SIT and UAT environment deployment and troubleshooting. Familiar with ITIL based Bank IT process, especially on incident, problem and change management. Requirements Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields. 3 years of Technical/Application Support experience on multi technology platforms. Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle. Cross-platform experience and the expertise to identify and resolve integration issues. Excellent understanding of the CI/CD practice. Familiar with application release methodology. Experience in software development lifecycle and agile development methodologies. Experience working in a financial services institution with understanding of MAS technology risk requirements. Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank. Good communication and coordination skills. Hands-on development experience is a plus. Excited to work in a fast-paced environment. #J-18808-Ljbffr
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