Reservations Executive - Doha Education City

Full time at a Laimoon Verified Company in Qatar

Posted on January 5, 2025

Job details

Ready to make adifference for customers, colleagues and your career? Do you want a futureworth getting excited about? This is the place to be. We have an excitingopportunity for an experienced Reservations Executive to join the team at our PremierInn Dubai.Premier Inn isa British hotel chain and the UK's largest hotel brand with more than 750hotels. At PremierInn we make everyday experiences special for millions of customers and createexcellent career opportunities for people like you. Currently we have 7 hotels in the Middle East and an exciting pipe line of new hotels opening in theforeseeable future. We hold many coveted people and brand industry awards, andwe want you to help us add another award to our trophy cabinet!As a Reservations Executive,you will be responsible for providing a quality and customer service driven,end to-end service for Wholesale, Airline and Group business reservations segments.Moreover, everyday to elevate the guest care quality constantly and provide afantastic service that our guests love.RequirementsYour day-to-day work:Provide exceptional customer services inaccordance with the brand standards.Effectively and professionally manage allreservations for customers.Support the Contact Centre by managingcorporate bookings during off hours.Generate good Sales Leads for the company toacquire new customers.Ensure that the system and bookingdocumentation is accurate and up to date.Be a brand ambassador and follow and maintainthe Company's Quality & Compliance Standards.Be able to configure rates in Opera PMSsystem based on all signed contracts.What are we looking for?Education and Experience:You will be likely to have a minimum of oneyear experience in the Reservation department of a branded hotel.High School Diploma preferred.Advanced English language.Second language is an asset.Skills and Competencies:Possess guest service skills and excellentcommunication skill.Detailed & Customer service orientated.Ability to work independently and as part ofa team.Must be able to handle a multitude of tasks inan intense, ever-changing environment while remaining calm, collective andaccurate.Able to type 25 words per minute.Computer literacy in Windows, MS OfficeSuite, CRS systems is an added advantage.Opera PMS is an advantage.BenefitsWhat we offerAt Premier Inn,you will have a competitive benefits package, rewards and recognition. You willhave opportunities to develop and grow. The chance to build yourself a long andvaried career doing something you really love.At Premier Inn,we know the importance of creating a culture which brings the experience tolife for both our customers and our team and this is supported by strongcompany values. We employ people that not only believe in our values but alsohave the passion to live and breathe them, and always put the customer in theheart of everything we do.We want PremierInn to be a place where people's skills and careers grow as fast as we do. Aplace where everyone has the opportunities to develop and achieve their dreams.We put emphasis on a 'promote from within' culture and continuously strive tocreate a supportive and engaging environment in which our team can thrive anddeliver.If this soundslike you and you are ready to work in an environment that values your work andrewards you fairly then please click on the apply button below.

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