Senior Infrastructure Engineer

Senior Infrastructure Engineer Exp:10 yrs Location: Kochi, Kerala Work Timing: 6:30AM-3:30PM and 6:30PM-3:30AM JOB MISSION: The candidate will primarily be responsible for designing, delivering, supporting, monitoring and troubleshooting all on-premises and public cloud infrastructure systems and have a passion for solving problems and be able to quickly adapt to changes. You must have strong expertise in server virtualization, storage, backup, disaster recovery, desktop and network technologies. You will provide technical leadership to the desktop support and infrastructure teams and work closely with end users as needed. We are looking for an engineer with a focus on customer service. CORE ACCOUNTABILITIES:

• Expert Virtual server management (VMware, Hyper-V, Azure and AWS)
• Experience with Cyberark security appliance configuration
• Windows and Linux OS management (updates, networking, automation, etc)
• Identity and access management (SAML, OAUTH, AD, LDAP)
• Experience administering Microsoft Office 365 at an enterprise level
• Strong understanding of storage technologies (SAN, NAS, Virtual, Public Cloud, automation)
• Working knowledge of data backup, business continuity and disaster recovery procedures and technologies (Dell EMC, Rubrik, Zerto, Azure, AWS)
• Experience designing, implementing and supporting remote access VDI services (Citrix, VMware)
• Maintain up to date and accurate documentation for the infrastructure
• Knowledge of managing MacOS and Windows OS using MDM (JAMF, SCCM, and Intune)
• Experience with Fortinet VPN Firewalls and Clients for connectivity troubleshooting
• Assist with non-position-specific tasks (end user support, application support, etc)
• Lifecycle Management of all infrastructure and end user systems

• Bachelor's degree (preferably in Computer Science, Business, or related area) or equivalent education, training and related discipline required
• 10+ years progressive IT experience
• 5+ years of professional experience in the following areas:
• Virtualization technologies (VMware)
• Windows and Linux Server systems
• Understanding of LAN/WAN networking technologies (Wired & Wireless)
• Backup and Storage technologies (BC/DR)
• 3+ years of relevant public cloud experience (Azure or AWS)
• Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams
• Must be proactive, demonstrate initiative and be a logical thinker
• Ability to work with onshore/offshore teams and communicate using virtual communication tools (phone, conferencing, online meeting)
• Excellent analytical and problem-solving skills and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications