Home Malaysia Customer Service Consultant (East Coast Mall, Kuantan, Pahang)

Home Malaysia Customer Service Consultant (East Coast Mall, Kuantan, Pahang)

Customer Service Consultant (East Coast Mall, Kuantan, Pahang)

Full time at Planet Telecoms in Malaysia
Posted on January 4, 2025

Job details

Customer Service Consultant (East Coast Mall, Kuantan, Pahang)

Last Updated on 01 Jan '25 Expiring on 10 Jan '25 RM 2000 / month
  1. As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk-in customers at the shop.
  2. Handle enquiries on services provided i.e. Postpaid, Prepaid, Broadband, Account Status, etc.
  3. Responsible for handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
  4. To maintain accurate and comprehensive records of new and existing customers.
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