International Ocean Freight Manager ( Johor or Klang)

International Ocean Freight Manager (Johor or Klang)

Great Pay + Great Rewards: Earn 30% more income than the average market salary. Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards. Tell us what your dream goals are; with proven performance, you will realize your goals with financial support from employers. Career & Wealth Growth: Clear career ladder allows multiple promotions in less than 1 year! Experience swift career progression with our structured development program. Outperforming managers will be enrolled into the top management team, incorporating wealth development programs that come to millions upon retirement benefits. Fast Growing Organization: Join LBL and elevate your career through unparalleled exposure and growth opportunities. As we double in size over five years, embark on a journey of professional advancement and personal fulfillment in the logistics industry. Join us for engaging work in handling specialized freight for Dangerous Goods (DG) cargo shipments and contributing to Project Logistics Management . Your role isn't just a manager; it's a chance to shape your future as a logistics expert. Job Description: As an International Ocean Freight Manager , you will be responsible for developing and growing the entire LBL freight team revenue to exceed yearly freight revenue targets. Lead, manage, and control LBL Freight customer service performance to exceed customer expectations. Develop overseas and domestic network business partners to achieve sustainable growth of LBL freight services as per budget. Key Responsibilities:

• Manage and control the Freight customer service team to provide quality customer services for freight forwarding services to internal and external customers that exceed requirements.
• Competitive Freight Rate and Sourcing:
  • Develop and provide fast and competitive sea/air freight services including rates to LBL customers to fulfill their utmost satisfaction.
  • Establish effective engagement with major liners, NVOCC, and overseas network agencies for international services.
  • Experience with leadership, coaching, mentoring, and providing constructive feedback to freight team members to enhance overall performance.
• Revenue and GP Performance:
  • Exceed freight department yearly revenue and gross profit budget via strong customer relationships.
  • Accountable for on-time closing of freight job invoices and costing to ensure profitability and sustainability of the business.

Requirements:

• Education and Experience:
  • Diploma or Degree in Logistics/Transportation/CILT/Business Admin/Supply Chain Management or equivalent.
  • Minimum 5 years of customer service and ocean pricing service experience in freight forwarding.
• Communication & Freight Business Winning Skills:
  • Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.
  • Ability to research, identify, tackle, grow, and close business opportunities ensuring the needed support from product and operations.
• Professional Skills:
  • Extensive experience liaising closely with port authorities and customs - preferably have good experience in all major ports in Malaysia.
  • A strong customer focus and a strong team ethic.
• Tech-Savvy:
  • Proficient in Microsoft Office Suite and Logistics ERP systems. Experience working with local port systems.
• Must possess own transportation vehicle and be willing to travel as required for Central and Johor.

Benefits:

• 5-day work week.
• Comprehensive medical insurance benefits (after confirmation).
• A higher than industry remuneration & salary package commensurate with your attitude and experience.
• Regulatory EPF, SOCSO, and EIS.
• Career development opportunities with continuous learning and development programs/workshops/team building.
• Multiple Location Exposure – Offices in Johor, Klang, Kemaman, Kedah, Singapore, and upcoming Penang.
• Casual working attire in the office (unless meeting clients).
• Performance-based reward system.

Ready to make an impact in the world of freight services? Apply now and join a team where your skills matter! Company Core Values:

1. Making Customer Success
2. Safety
3. Responsibility
4. Integrity
5. Humble

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