Home India Customer Service Representative

Home India Customer Service Representative

Customer Service Representative

Full time at HCLTech in India
Posted on January 4, 2025

Job details

Job description - Associate Profile: Trust And Safety Specialist, MS Office, Google Sheets, Responsibilities: ● Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs ● Review and analyze each cases with high accuracy to mark the deal as compliant/Non Compliant ● Validate Cases categorization, Workflow Adherence,SOP adherence Skill requirement Technical : ● Basic understanding of Google Sheets, MS Excel & Word ● Strong analytical skills Communication ● Proficient in English writing and speaking skills Nice to have: ● Previous experience trust & safety/ Google compliance domains/Adwords will be an advantage ● 1-2 Years of working experience in MNC’s Client Place Shift – Day shift Location- Hyderabad Cabs- Provided within 32- 35 Km Ops expectations- Good knowledge of trust & safety working under non voice process Please share your updated resume Dhivakar_s@hcltech.com

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