Desktop Support Engineer L2 SG
Job details
Cecil Street, Singapore | Posted on 07/10/2024 Target Onboarding Date : November 4, 2024 Experience : 3+ years Job Overview Join our global team supporting a leading company in Singapore’s fast-paced business district. As an IT Desktop Support Engineer, you’ll be the go-to person for resolving tech issues and ensuring smooth day-to-day operations. You’ll get hands-on with a variety of cutting-edge technologies and work in a vibrant, dynamic environment. If you love solving IT challenges and providing exceptional support, we want you on our team! What You’ll Do Install, configure, and manage end-user laptops, desktops, printers, and mobile devices. Troubleshoot and resolve IT incidents, escalating as necessary to meet service level agreements (SLAs). Assist with software installations and manage device updates for the team. Provide on-site IT support in the Singapore office and remote support to other locations. Handle onboarding and offboarding processes, ensuring security and policy compliance. Contribute to technical documentation and help improve internal processes. Coordinate with vendors and global IT teams to ensure seamless operations. Requirements What We’re Looking For : 3+ years of experience in IT desktop support or similar roles. Strong knowledge of various IT systems and equipment. Excellent communication skills in English. A proactive problem-solver with a customer-focused mindset. Join a supportive, innovative team where your technical skills will make a difference!#J-18808-Ljbffr
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