Membership Assistant
Full time
at Institute of Marine Engineering, Science & Technology
in
United Kingdom
Posted on January 3, 2025
Job details
We are looking for an experienced and self-driven Membership Assistant to work across the Membership area, providing excellent support to members and individuals wishing to join the Institute. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. The role:
- Ensuring compliance with the IMarEST’s Royal Charter and By-Laws, the terms of the Institute’s licences and other relevant rules and regulations
- Providing administrative support to the Membership Committee
- Responding to member enquiries by telephone and email
- Managing applications for membership and professional registration
- Processing payments for applications and renewals
- Liaising with the Engineering Council and Science Council and associated bodies to ensure the smooth running of any licensing inspections
- Supporting all registration activities and licence reviews
- Maintaining and improving processes and documentation relating to your areas
- Presenting online/face to face sessions on membership and professional registration
- Representing IMarEST at national and international events, if required
- Undertaking additional or other duties as necessary to meet the needs of the Institute including working hours which sit outside of a standard working day or travel within the UK and internationally as part of the role
- Previous experience in working within a membership body or similar in a busy, customer service-focused office environment
- Comfortable in talking to members, industry, academia, governmental and other professional bodies
- Strong administrative with organisational skills
- Comfortable using CRM systems and IT proficient
- Ambitious team player ready to learn and develop
- Confident with engaging telephone manner
- Attention to detail is a must
- Presentation skills (desirable)
- 26 days of Annual Leave plus Bank Holidays (plus closure between 25/12 and 1/01 inclusive)
- Private Medical Insurance – Bupa
- Life Assurance – 4x salary
- HSF Health Cashplan (including Perkbox)
- Income Protection (12 months qualifying service)
- Employer Pension Contribution – up to 11%
- Season Ticket Loan
- Cycle to work scheme
- Discretionary bonus
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