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Home Saudi Arabia Digital Transformation Expert

Digital Transformation Expert

Full time at Client of MENA Consultant in Saudi Arabia
Posted on January 3, 2025

Job details

Location: Riyadh, KSA. Years of Experience: 5-7+ years of relevant experience. Project Duration: 1 year. Language Requirements: Fluency in English and Arabic (written and spoken). We are seeking a skilled and innovative Digital Transformation Expert to lead and support digital transformation initiatives over a one-year engagement. The ideal candidate will bring extensive experience in aligning digital strategies with business objectives, implementing IT governance and ITSM processes, and delivering measurable results in technology-driven projects.

Key Responsibilities

  • Digital Transformation Initiatives:
    • Design, implement, and oversee digital transformation strategies that align with the organization's business goals and objectives.
    • Evaluate current digital capabilities and identify opportunities for transformation and innovation.
  • IT Governance and ITSM Processes:
    • Establish and implement IT governance frameworks to ensure alignment with strategic goals.
    • Oversee ITSM processes, including ITIL implementation and the use of ITSM tools to improve service management.
  • Policy Development and Compliance:
    • Develop, implement, and monitor IT policies and procedures to ensure compliance with industry standards and regulations.
    • Provide guidance on policy updates and process improvements.
  • Project Management:
    • Manage digital transformation projects using PMP or PRINCE2 methodologies.
    • Coordinate cross-functional teams to deliver projects on time, within scope, and within budget.
  • Business Continuity and Disaster Recovery:
    • Develop and maintain IT Business Continuity and Disaster Recovery plans.
    • Ensure robust systems and processes are in place to mitigate risks and ensure operational resilience.
  • Information Security and Risk Management:
    • Assess and mitigate risks related to information security and ensure alignment with best practices and standards.
    • Collaborate with stakeholders to design and implement effective security measures.
  • Service Reporting and Performance Management:
    • Develop KPIs and service performance metrics to monitor and evaluate IT services.
    • Manage SLA and OLA agreements, ensuring alignment with service delivery goals.
  • Budget Management:
    • Manage IT budgets, including CAPEX and OPEX, to optimize resources and achieve cost-efficiency.
    • Provide regular budget reports and recommendations for financial planning.

Key Qualifications and Skills

  • Experience:
    • 5-7+ years of experience in digital transformation, innovation, management consulting, or related fields.
    • Hands-on experience in implementing digital transformation initiatives and ITSM processes.
    • Proven track record of developing and executing IT governance frameworks, policies, and strategies.
  • Technical Expertise:
    • Strong knowledge of ITSM tools, ITIL implementation, and best practices in service management.
    • Experience in IT business continuity, disaster recovery planning, and risk management.
    • Familiarity with service reporting, KPI development, and SLA/OLA management.
  • Certifications:
    • PMP or PRINCE2 certified (or equivalent project management certifications).
    • ITIL certification is highly desirable.
  • Skills:
    • Strong analytical, problem-solving, and decision-making skills.
    • Excellent communication, collaboration, and stakeholder engagement abilities.
    • Budget management experience, including CAPEX and OPEX planning.
Note: This is a one-year engagement role with the possibility of extension based on project needs and performance.

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • IT Software

Keywords

  • Digital Transformation Expert
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