International Benefits Administration

TCS is Hiring for International Benefits Administration Role : Individual Contributor Location : Bangalore Mode of Work : Work From Office (No Work from Home, No Hybrid & No Remote) Key Responsibilities: Global Benefits Administration:

• Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies.
• Collaborate with teams to administer various benefits
• Experience in payroll processing, claims & vendor file SFTP
• Experience in Pension enrollments and updates
• Experience in wellness benefits and group health insurance and medical benefits
• Experience in pre and post pension payroll and active payroll checks
• Experience in supplier invoicing collaboration with finance teams

Stakeholder and Vendor Management: • Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs. • Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership. Employee Engagement and Communication: • Lead onboarding sessions to educate employees about benefits programs. • Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment. Tool and Technology Expertise: • Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics. • Ensure data integrity and accuracy in all platforms. Operational Excellence: • Flexible to work with global teams, ensuring availability for urgent matters across time zones. • Proactively resolve issues related to benefits administration with a focus on employee satisfaction. Experience:

• 6–7 years of hands-on experience in global benefits administration, managing diverse geographies.
• Language Proficiency: Native-level fluency in English (both verbal and written).
• Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage.
• Experience in payroll processing, claims & vendor file SFTP
• Experience in Pension enrollments and updates
• Experience in wellness benefits and group health insurance and medical benefits
• Experience in pre and post pension payroll and active payroll checks
• Experience in supplier invoicing collaboration with finance teams

Skills:

• Exceptional stakeholder and vendor management skills.
• Strong personality with the ability to lead sessions and confidently address diverse audiences.
• Proficient in Darwin, Workday, and ServiceNow tools.
• SLA & KPI Adherence
• Process Improvement and Compliance
• Excellent Communication and Analytical Skills

Flexibility:

• Willingness to work in 24*7 rotational shifts and operate from the office.

Preferred Attributes:

• Knowledge of local benefits policies and labor laws in the specified regions.
• Strong analytical and problem-solving skills.
• A proactive approach to improving processes and enhancing employee experience.