Receptionist with Pirata Group

About the Role We’re now looking for a charismatic Receptionist to join Pirata Group. You will work alongside a Reception Supervisor and be responsible for welcoming guests, handling bookings, complaints, and guest enquiries in a prompt, efficient, and polite manner. As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position. Duties & Responsibilities

• Greet and manage guests’ needs to enhance guest satisfaction
• Support the floor team in managing tables efficiently to optimise covers and turns
• Ensure all company standards are met during service
• Set up the reception desk before shifts
• Answer calls for booking and event enquiries

• 1+ years experience as a Receptionist os Host in a highly regarded restaurant
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus